FAQ

Will it help my dry eyes?

We can’t promise how your eyes will feel, and anyone who does is guessing. What we can promise is the part that kept going wrong: warmth that stays, every night, without the hassle. And a 60-day money-back guarantee.

Is it safe? Will it burn me?

One woman never used her microwave mask because “I was afraid I’d melt my corneas permanently.” If it ever feels uncomfortable, take it off.

Why does it take 3–4 weeks to ship?

We make them in small batches and ship each one to you directly. You’ll get tracking by email once it ships.

I’m on HRT. Is this instead of that?

No. It isn’t instead of anything. Keep doing what you and your doctor decided. Thallow is just warmth, made easy.

I have an eye condition, had eye surgery, or wear contacts. Can I use it?

Check with your eye doctor first. Take contacts out before using it.

How do I clean it?

Slip the cover off and wash it.

What if it’s not for me?

60-day money-back guarantee. Try it for 60 nights. If it's not for you, email us for a full refund.